Monitoring Prices

True Alarms does not require a contract for monitoring services.

True Alarms security accounts are monitored by Security Central in Statesville, NC.  The company is a family owned company that has been around for fifty years.  The facility is UL listed and Five Diamond Certified.

Five Diamond Certification

Basic Monitoring

$19.95 / month

$15.99 / month for Public Safety, Teachers and Military

Reliable 24/7 Central Station Monitoring

Local Provider

Rate will Never Increase

Camera Viewing

Watch the Video

$5 / Month

Camera Viewing

Reliable Camera Viewing on Computers

Reliable Camera Viewing on Mobile Devices

Assistance with Setting Up New Devices

Rate will Never Increase

Total Connect

Watch the Video

$10 / Month

Support For Locks, Thermostats etc.

Provided by Honeywell Total Connect Interfaces

Includes Set Up Support of new mobile devices

Rate will Never Increase

In order to be eligible for the basic monitoring discount you must be a

  • teacher or a retired teacher, a member of the armed forces
  • national guard or reserves or retired from service
  • paid public safety official (Fire Fighter, Medic, or Law Enforcement)

Monitoring Rates Cover Most Standard Service Calls and Up to Three Code Changes per Year.  Additional Code Changes are $25 per Change.

Wireless Systems require $20 Battery Trip fee which includes changing all batteries and checking status of system.  This service should be performed as close to annually as scheduling will allow.  This is an effort reduce false alarms due to supervisory timers.

False Alarms that Occur as a Result of Installation Errors, Product Malfunction, or Poor Product Placement will result in 3 Months Free Monitoring Service.  This does not cover user error, lightning storms or other environmental triggers.

Service will be provided for free if the service relates to the warranty of a product sold by True Alarms while the product is under warranty.  All service will be billable for non monitored Customers.

Systems will be completely tested after installation, service calls and battery changes.